Temenos, only best-in-class ranked provider in Aite matrix assessment of digital banking solutions in the United States
Temenos Infinity platform hailed for its openness, fintech ecosystem, conversational banking services and forward-looking approach to financial well-being
Temenos obtained the highest score in three of the four categories: supplier stability, customer strength and product characteristics
GENEVA, September 29, 2021– (COMMERCIAL THREAD) – Temenos (SIX: TEMN), the banking software company, today announced that Temenos Infinity has been awarded the ‘best in class’ (highest score) award in the Aite Matrix review : US digital banking solutions from leading providers. Temenos topped six others as the only “best-in-class” supplier in the report. In its analysis, Aite-Novarica (formerly Aite Group) recognized Temenos Infinity for its openness, ecosystem of integrated fintech solutions, conversational banking capability and forward-looking approach to financial well-being.
Aite-Novarica evaluated the top seven banking service providers in the United States that offer a digital banking solution. Of all the vendors evaluated, Temenos scored the highest in three of the four categories: vendor stability, customer strength, and product characteristics, and was jointly the highest for customer service.
Temenos Infinity is available for any financial institution, regardless of the basic system implemented. The solution uses APIs to support multiple vendor cores, in-house built systems, or Temenos Transact.
David Albertazzi, Director, Retail Banking & Payments Practice, Aite-Novarica Group, said: “Temenos finished ahead of the competition, demonstrating a solid balance between vendor strength and product performance. Temenos Infinity digital banking platform is both feature-rich and UX-strong, has the ability to provide travel end-to-end digital transparent through a platform approach that connects historical and fintech partners, and has a more forward-looking vision of financial well-being tools that allows it to stand out from its peers. ”
Max Chuard, CEO of Temenos, said: “This is a proud achievement that reflects the powerful capability of the Temenos Infinity platform and our commitment to the success of our customers. Temenos Infinity is the world’s best-selling digital banking platform, used by more than 650 financial institutions, from leading global banks to digital challengers. Consumers today expect the same kind of responsive experience for their banking needs as Amazon and Netflix do. We are seeing acceleration in adoption in the US market and with Temenos Infinity, these banks can meet the ever-growing needs of their customers. requests for digital services faster and at lower cost. “
Temenos Infinity leads the market with breakthrough innovations, benefiting from Temenos’ industry-leading R&D levels – 20% of annual revenue, more than double the level of industry competitors. Over the past 12 months, Temenos launched Temenos Infinity Virtual COO, a digital solution powered by Explainable AI that delivers data-driven insights and helps banks fuel SME growth. The company also announced its Micro Apps architecture, making it easier for banks to create personalized digital experiences to serve specific segments, such as families or students.
With digitalization being a must for banks, Temenos Infinity helps banks succeed and grow. It generates exceptional and personal customer experiences by combining digital technology with a human touch. Its advanced analytics drive customer acquisition and digital banking engagement, enabling financial institutions to increase digital revenue fivefold and reduce customer onboarding time by 75%. Financial institutions that use Temenos Infinity report a 20% higher Net Promoter Score.
Temenos was also recently named a leader in two key reports – The Forrester Wave ™: Assessments of Digital Banking Engagement Platforms and Digital Banking Engagement Hubs for Q3 2021.
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Temenos AG (SIX: TEMN) is the world leader in banking software. More than 3,000 banks around the world, including 41 of the top 50 banks, trust Temenos to handle both the daily transactions and customer interactions of more than 1.2 billion bank customers. Temenos offers cloud-native, AI-agnostic and AI-driven front office, core banking, payment and fund administration software, enabling banks to deliver frictionless omnichannel customer experiences and achieve l ‘operational effectiveness.
Temenos software is proven to enable its top performing clients to achieve cost-revenue ratios of 26.8%, half of the industry average, and return on equity of 29%, or three times the average of the sector. These customers also invest 51% of their IT budget in growth and innovation versus maintenance, which is double the industry average, proving that banks’ IT investment adds tangible value to their business. business.
For more information, please visit www.temenos.com.
See the source version on businesswire.com: https://www.businesswire.com/news/home/20210929005384/en/
Jessica Wolfe and Scott Rowe
Temenos Global Public Relations
Phone. : +1 610 232 2793 & +44 20 7423 3857
Email: [email protected]
Alistair Kellie & Andrew Adie
Newgate Communications on behalf of Temenos
Phone. : +44 20 7680 6550
Email: [email protected]